You can have faith in the D&G culture, team and process.

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Information Gathering And Exchange
We take ownership of everything and are accountable for physical and information flows. People are D&G's greatest asset, and to be successful, an LTL operation must have first-rate professionals at every position. Our process removes the weak links using state-of-the-art tools and resources. Timely and accurate information aligns to achieve a common goal — your success.
  • Fact-Finding
  • Order Information
  • Information Processing (Phone/E-mail/Fax/EDI)
  • Data Entry/Updates
  • Rating
Order Pickup
Since our Sales/Dispatch team interacts every day with drivers, customers and each other, it is required that they be efficient and personable. Experience is invaluable when it comes to juggling the demands and pressures of trucking. We emphasize honesty in communications because this leads to trust. For any healthy relationship, trust is a necessary ingredient.
  • Verification
  • Appointments
  • Routing
  • Dispatch
Crossdock
  • Unload
  • Verifications
  • Slotting/Location
  • Outbound Appointment
  • Routing/Load Planning
  • Loading
How do you bulkhead a mixed-temperature load differently during the summer vs. winter? How do you load 25 pallets into a 48' trailer so the driver can unload with a pallet jack? How much weight can be loaded into the front half of a 53' tandem-axle trailer vs. a 48' spread? These questions — and more — are some of the challenges our warehouse team is involved with every day. All the planning that occurs along the supply chain is for naught if an order is mishandled. Our motivated warehouse professionals make it happen.
Order Delivery
  • Unload (Sort/Segregate)
  • OS&D/Return
  • Status/Progress
  • Update/Confirmation
D&G's conscientious, courteous owner-operators are elite professionals-entrepreneurs who take personal responsibility for what they carry. They know damage claims or shortages directly affect them, quickly turning profit into a liability. D&G customers can rest assured that their product is transported in well-maintained equipment by professionals who care.
Invoicing
  • Match BOLs/Loads
  • Verify Orders and Rates
  • EDI/Mail/Web
  • Settlements
  • Payables
Our dispatch, warehouse and owner-operator members are fortunate to be supported by our courteous and knowlegable office staff. They work hard to prepare each order for billing, catalogue safety and maintenance information, record and follow through with over/short/damaged product issues, claims and returns, process driver settlements and much, much more. It is a challenge in such a fast-paced industry to keep up with changing regulations and compliance issues. Our office staff rises to the occasion every day, all day long.
We take ownership of everything and are accountable for physical and information flows. People are D&G's greatest asset, and to be successful, an LTL operation must have first-rate professionals at every position. Our process removes the weak links using state-of-the-art tools and resources. Timely and accurate information aligns to achieve a common goal-your success.